At YARDSTIX, we prioritize the timely and safe delivery of your orders. We understand the importance of receiving your purchases without delays and in perfect condition. Below is our comprehensive shipping policy, crafted to provide clarity and confidence to our customers. 

Order Processing Times

• Orders are processed on Business days, excluding public holidays.
• Standard processing time is 3 business days after payment confirmation.

Shipping Methods and Carriers

• We partner with reliable shipping carriers, including DHL (International) and UPS national, to ensure efficient delivery.
• Available shipping options include standard, expedited, and overnight delivery.
• During checkout, customers can select the preferred shipping method based on their urgency and location.

Domestic Shipping

• Estimated delivery times for domestic shipments range from 3-7 business days, depending on the chosen shipping method and location.

International Shipping

• We proudly ship worldwide, and delivery times vary based on the destination country.
• Customs duties, taxes, or additional fees are the responsibility of the recipient. Please consult your local customs office for more information.

Delayed or Lost Shipments

• While we strive to ensure timely delivery, delays caused by weather, carrier issues, or customs clearance may occur.
• In cases of lost packages, we will work directly with the carrier to locate your shipment or arrange a replacement.

Address Accuracy

• Customers are responsible for providing accurate shipping information during checkout.
• We are not liable for delivery errors caused by incorrect addresses.

Damaged or Missing Items

• If your package arrives damaged or items are missing, please notify us within 48 hours of delivery.
• Include photographic evidence and order details to expedite the resolution process.

For further assistance, reach out to us at info@yardstix.net.