Returns Policy
Returns Policy
We want you to be completely satisfied with your purchase from YARDSTIX. If for any reason you are not, we offer a comprehensive return policy to ensure your confidence in shopping with us.
Eligibility for Returns
- Items must be returned in their original, unused condition with all packaging and accessories included.
- Returns must be initiated within 30 days of the delivery date.
Non-Returnable Items
- Personalized, customized, or final-sale items are not eligible for return.
- Items damaged due to misuse, improper handling, or unauthorized modifications will not be accepted.
Return Process
- Contact our customer service team at info@yardstix.net with your order details and reason for return.
- Once approved, you will receive a return authorization and instructions for shipping.
- Ship the item back to us using a trackable shipping method.
Refunds
- Refunds are processed within 10 business days of receiving and inspecting the returned item.
- Refunds will be issued or replaced Via original payment method.
Exchanges
- Exchanges are available for the same product in a different size or style, subject to stock availability.
Return Shipping Costs
- Customers are responsible for return shipping costs, except in cases where the item is defective or incorrect.
Defective or Incorrect Items
- If you receive a defective or incorrect product, please contact us immediately for a replacement or refund.